What people say · read as of November 8, 2026

What guests and travelers say about the resorts on your list.

Google reviews and forum posts from the last ninety days, quoted word for word. Good and bad, newest first. Older forum posts are kept apart and marked as older.

We are passing along what people posted in public. We have not verified anyone's experience; each quote links to where it came from. Reviewers' and posters' names are not shown.

One by one

What we found, newest first.

Read from saved copies. Star ratings set the labels on Google reviews; a word list sets them on forum posts, so check the quote.

Coconut Bay Beach Resort & Spa

Coconut Bay Beach Resort & Spa Open file

Google: 4.4 stars from 1307 reviews. Of the 11 newest reviews inside the window: 9 praise, 1 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 31, 2026 · Google review

“Just stayed at Coconut Bay Beach Resort and Spa - St. Lucia October 19 - 26, 2026. The property is well maintained and had just reopened the Saturday before we arrived. They closed for a month to do maintenance. They were still working on a few things, but nothing that stopped us from having the…”

Service and staffRooms and upkeepBeach and setting
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Praise October 29, 2026 · Google review

“I can honestly say the food here is great and tastes authentic! The jerk chicken, jerk pork, and rice and peas are all great and cooked right. The hot sauce is good — full of flavour. I’ve been coming back every day because the food is that good!l, A shoutout to Harley and Sharnil, the two cooks,…”

Food and drink
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Complaint October 28, 2026 · Google review

“Very slow service if you get service at all. rooms are not fully stocked on a consistent basis. vendors on the beaches are relentless. If you come to enjoy the ocean stay on the Caribbean side of island. The beach is not an option at the resort due to how rough it is and the weeds. the staff being…”

Service and staffBeach and setting
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Praise October 23, 2026 · Google review

“This has been an amazing trip with the most beautiful people on their staff. Peggy took care of my room. She was sweet very helpful. She left an inspiring note every day. She was always friendly, kind and very sweet. coconut Bay has Dmost loving people that I’ve ever encountered. Everyone was…”

Service and staffRooms and upkeep
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Mixed August 31, 2026 · Google review

“if you’re looking for a luxury resort, this is not the one if you’re just looking for a family kids friendly pool then this may be the one for you but even other resorts will have the pool services available the key thing this resort miss. is good quality, food and beach. This resort sits right by…”

Food and drinkBeach and setting
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Praise August 30, 2026 · Google review

“The front park area is great for snapping photos. This place has tge best views of the sunrise and Maria Islet”

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Serenity at Coconut Bay

Serenity at Coconut Bay Open file

Google: 4.9 stars from 290 reviews. Of the 4 newest reviews inside the window: 3 praise, 0 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise August 29, 2026 · Google review

“If we could give more than 5 stars, we would. Best vacation ever! Though the facilities are lovely, the location is super convenient, and the island is beautiful, the staff at Serenity are what takes it to the next level. Ali was the most amazing and thoughtful butler who planned every day for us…”

Service and staffFood and drinkBeach and setting
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BodyHoliday

BodyHoliday Open file

Google: 4.7 stars from 503 reviews. Of the 11 newest reviews inside the window: 9 praise, 0 mixed, 2 complaint; the business replied to 1. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 31, 2026 · Google review

“This was the BEST vacation I have ever taken! The beach and resort were BEAUTIFUL! The staff was very welcoming and attentive. The spa treatments were AMAZING! The water aerobics and body stretch classes were exactly what I needed. The yoga classes with guest instructor Briony were THE BEST. There…”

Service and staffFood and drinkBeach and setting
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Praise October 23, 2026 · Google review

“Our first visit will not be our last. We have had an exceptional time here. There are plenty of activities to keep us busy, daily wellness and fantastic food. I've never stayed at a place where I didn't want to leave the resort (besides our beautiful hike). Can't wait to comeback.”

Food and drinkSeason and crowds
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Praise October 18, 2026 · Google review

“I can't wait to come back here. It's a very special place ❤️”

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Praise October 16, 2026 · Google review

“I had a wonderful week at BodyHoliday! I loved the variety of activities, wellness experiences, and time to relax. I met lovely people from all around the world and am leaving with newfound friendships. This was truly a special vacation, and the staff made it even more memorable. A special…”

Service and staffFood and drink
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Praise October 11, 2026 · Google review

“I do love it here. I’ve only ever stayed in the premium rooms with the freestanding tubs, but they’re spacious, clean and have amazingly comfy beds. Facilities in the room are spot on. Staff are friendly and activities and great, and you cannot grumble about the spa services which are mostly…”

Service and staffRooms and upkeep
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Praise September 13, 2026 · Google review

“They say give them your body and they will give you back your mind. They're serious about that and it works. It's all in the name. Definitely live up to their branding.”

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Complaint September 8, 2026 · Google review

“’d rate BodyHoliday somewhere between 2 and 3 stars. The views are absolutely beautiful, the spa services were great, and our butler service in the penthouse was excellent. Unfortunately, those were the strongest parts of the experience. For the price, the penthouse was very outdated and needed…”

Value for moneyService and staffFood and drink
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StolenTime

StolenTime Open file

Google: 4.6 stars from 484 reviews. Of the 3 newest reviews inside the window: 2 praise, 0 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 19, 2026 · Google review

“I honestly can’t understand how anyone could give this place less than five stars. From the moment i arrived, the customer service was excellent, the food was excellent and the activities were excellent I struggled to find a single fault. Special mention has to go to the concierge & the food and…”

Service and staffFood and drink
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The Landings Resort & Spa

The Landings Resort & Spa Open file

Google: 4.5 stars from 715 reviews. Of the 9 newest reviews inside the window: 9 praise, 0 mixed, 0 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise September 15, 2026 · Google review

“Great hotel in general, the rooms are very nice and spacious. Food was decent, but fell short in some aspects. Especially the breakfast buffet was really bad compared to European standards, not only in quality but also in hygiene.”

Food and drink
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Praise August 27, 2026 · Google review

“My family and I usually go to Punta Cana but we wanted to do something different this time. My family is over all the crazy crowded resorts so we wanted something more quiet. The Landings was perfect for this. It is a long drive from the airport but you get to see the whole island which was cool.…”

Service and staffFood and drinkBeach and setting
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Praise August 26, 2026 · Google review

“Wonderful, incredible service, excellent facilities, our children throughly enjoyed kids club! So many activities. Breakfast buffet absolutely perfect balance with lots of options! Brilliant gym! From the welcome drink to the point of leaving, exceptional staff! And the beach. Just breathtakingly…”

Service and staffFood and drinkBeach and setting
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Praise August 10, 2026 · Google review

“We had a wonderful stay at The Landings Resort. It was a piece of paradise. The views from our room made us want to stay in all day. The room was spacious and clean. The water was so clear by the beach. Big shout out to Keisha who was so welcoming and gracious and went over and beyond to make our…”

Rooms and upkeepBeach and setting
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Villa Beach Cottages

Villa Beach Cottages Open file

Google: 4.6 stars from 185 reviews. Of the 4 newest reviews inside the window: 2 praise, 1 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 22, 2026 · Google review

“Beautiful place”

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Praise August 26, 2026 · Google review

“Wonderful, small, secluded boutique inn, wonderful staff, clean rooms, perfect for solo or couples although it is child friendly, great little restaurant and bar on site, the rooms are spacious with gorgeous views”

Service and staffFood and drink
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Mixed August 26, 2026 · Google review

“very pleasant stay, the service here is really good, wel maintained, the food at coconuts I have to say on the expensive side for the portions, two things, they need to clean the beach, is a lot of glass, the resort next door clean their side daily, and they should charge the tourism tax at the…”

Value for moneyService and staffFood and drink
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Coco Palm

Coco Palm Open file

Google: 4.3 stars from 1130 reviews. Of the 25 newest reviews inside the window: 24 praise, 0 mixed, 1 complaint; the business replied to 23. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 7, 2026 · Google review

“An excellent stay with very attentive staff. We must compliment Vernessa on finding my wife's necklace and Terrianne who kept our room spotless. Lunches were excellent. Thank you”

Service and staffRooms and upkeep
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Praise November 4, 2026 · Google review

“Great place to stay, location is in the centre of Rodney bay, staff are so friendly and helpful, rooms are clean/modern can't believe this place is only 3*”

Service and staff
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Praise October 19, 2026 · Google review

“Nice hotel with a great breakfast featuring local food items. Good location within walking distance to the beach, supermarkets, coffee shop and other restaurants. Staff were always friendly and helpful. Only downside is the musty smell in the rooms. All my clothes hanging in the wardrobe that were…”

Service and staffFood and drinkBeach and setting
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Praise October 5, 2026 · Google review

“Only stayed one night for a business trip so can't say for service but everything so far was excellent 👍🏾👍🏾”

Service and staff
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Praise October 3, 2026 · Google review

“Would stay again. If youre wanting to stay in Rodney Bay in a instagrammable, chic budget friendly location - yes”

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Complaint September 28, 2026 · Google review

“I chose this hotel because it was one we have never tried before and genuinely looked foward to enjoying the property. Overall experience did not live up to our expectations. From lack of preparation for a confirmed group booking(daypass), seating arrangements, limited and unavailable food, long…”

Value for moneyService and staffFood and drink
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Calabash Cove Resort & Spa

Calabash Cove Resort & Spa Open file

Google: 4.6 stars from 363 reviews. Of the 1 newest review inside the window: 1 praise, 0 mixed, 0 complaint; the business replied to 1. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 1, 2026 · Google review

“We had a exceptional service today from barbara and Jasita. The natural refreshments were just what was needed to revive us as we go through the sadness of preparing for a funeral tommorow.”

Service and staff
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Ti Kaye Resort & Spa

Ti Kaye Resort & Spa Open file

Google: 4.6 stars from 734 reviews. Of the 13 newest reviews inside the window: 13 praise, 0 mixed, 0 complaint; the business replied to 2. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 31, 2026 · Google review

“Ti Kaye is a stunning resort, the villas are beautiful and private, all with great views of the ocean and sunset. The food and drinks are delicious, it's great that there are two restaurants and also a separate bar which is very cool looking over the ocean. The beach is absolutely gorgeous,…”

Service and staffFood and drinkBeach and setting
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Praise October 24, 2026 · Google review

“This resort is located in a beautiful cove where you can dive and snorkel. All the guest rooms overlook the water and the food is very very good. Staff is friendly and extremely helpful. We would definitely come back.”

Service and staffFood and drinkBeach and setting
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Praise October 3, 2026 · Google review

“The staff was delightful and very kind, the location right in the water with a nice view is so gorgeous, and the food was very delicious! Only draw back is it is not closer to me :(”

Service and staffFood and drinkBeach and setting
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Praise September 21, 2026 · Google review

“Ti Kaye Ti Kaye. This was a nice get away. I had a good time. My only issue was the grass cutting at 730am both mornings I was there. And it went on till 430pm. This weed eater was driving me crazy.”

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Praise September 16, 2026 · Google review

“This was the best vacation I have ever had. The resort was BEAUTIFUL! The resort staff were helpful, kind, and professional. The resort and cabins were always clean and neat. The resort has an app used to book excursions, dining reservations, room service, spa treatments, and ordering drinks from…”

Service and staffFood and drinkRooms and upkeep
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Praise September 12, 2026 · Google review

“Visited this beautiful resort for a staycation and body massage. Views and staff was amazing. Food was delicious and so were the cocktails. The atmosphere was quite calm and relaxing. Massage was an absolute 100/10. Met with the beautiful Natalie who was my masseuse and I can say her experience…”

Service and staffFood and drink
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East Winds

East Winds Open file

Google: 4.7 stars from 163 reviews. Of the 1 newest review inside the window: 0 praise, 0 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Complaint August 12, 2026 · Google review

“It’s just really mid. We paid a bizarrely high price and received just an average experience - to call it “all inclusive” with set meal times, set menus, one restaurant, no room service, no snacks/snack bar is basically a lie. Yes you don’t pay for food and drinks, but the food and drinks available…”

Value for moneyService and staffFood and drink
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Fond Doux Eco Resort

Fond Doux Eco Resort Open file

Google: 4.4 stars from 414 reviews. Of the 6 newest reviews inside the window: 4 praise, 1 mixed, 1 complaint; the business replied to 3. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Complaint October 12, 2026 · Google review

“Be careful leaving a deposit with this hotel. I left a 3 night deposit and found out that the visa requirements would not allow us to travel there so we had to cancel our reservations 24 hours later. We were still 6 months away from our arrival and I am still chasing my refund. Not very nice and…”

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Praise October 4, 2026 · Google review

“Superb, Tranquil setting. Excellent service Nice Food”

Service and staffFood and drink
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Praise August 30, 2026 · Google review

“Just returned from a wonderful weekend break staying at Hilltop Guava. Talk about hitting the reset button at Fond Doux. The setting is wonderful especially if nature is your thing. You are submerged in a tropical Rainforest with an abundance of beauty. There are lovely walks and trails and so many…”

Service and staff
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Praise August 21, 2026 · Google review

“It's really fun we got a tour of the park and we got lunch and dessert.for lunch we got Mac and cheese.the Mac and cheese was really cheesy.the fried plaintain had the skin and but that fine.the grilled chicken with the gravy was really good.for dessert we got ice cream and cake "the classic"5 ⭐the…”

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Cap Maison Resort & Spa

Cap Maison Resort & Spa Open file

Google: 4.8 stars from 187 reviews. Of the 4 newest reviews inside the window: 3 praise, 0 mixed, 1 complaint; the business replied to 3. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 9, 2026 · Google review

“We spent 4 out of 7 nights at Cap Maison and truly wished we had stayed longer. From the moment we checked in and were welcomed with a refreshing rum punch, to the personalized tour of the resort, every experience was special. Breakfast, lunch, and dinner were consistently exceptional. Every staff…”

Service and staffFood and drink
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Praise September 26, 2026 · Google review

“Top class luxury hotel in the north of Saint Lucia. Very scenic overlooking the ocean. Fine dining and a wide selection of goods wines. They also have a sommelier on property. The rooms are spacious and you have a choice of air conditioning or you can enjoy the cool Caribbean breeze. A nice a quiet…”

Food and drinkRooms and upkeepSeason and crowds
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Praise August 31, 2026 · Google review

“What an absolutely amazing experience. The only sad part was we couldn't stay longer.”

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Older posts, outside the window and not scored (2):

Neutral mention June 10, 2025 · Reddit, r/FATTravel

“My wife and I take a kid-free trip to the Caribbean or similar every January to escape the cold and recharge after the holidays. We live in a SE non-hub so ease of access after connecting through Atlanta is somewhat important to us. Our last few trips have included RW Mayakoba,…”

Service and staff
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Neutral mention January 26, 2025 · Reddit, r/FATTravel

“We have stayed at the following in the past 24 months, happy to share perspective for anyone considering these properties. Below is my ranking, though they were all very very enjoyable. Grace Bay Club (Turks & Caicos) Nayara Tented Camp (Arenal, Costa Rica) Rosewood Mayakoba…”

Getting there
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Green Fig Resort & Spa

Green Fig Resort & Spa Open file

Google: 4.4 stars from 248 reviews. Of the 10 newest reviews inside the window: 8 praise, 1 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Mixed October 20, 2026 · Google review

“I stayed at the property for 2 nights and review as follows : Rooms: Beautiful view of Piton (from Gros Piton Suite room), clean, cute balcony. Beds were comfortable. No toothpaste, toothbrush of bathroom freshener in the bathroom.The room I stayed had 100 or so stairs & since it's located uphill,…”

Service and staffFood and drinkRooms and upkeep
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Praise September 22, 2026 · Google review

“Fantastic experience !”

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Praise September 11, 2026 · Google review

“A lovely hotel, the balcony window needs curtains as the sunlight comes through and wakes you up. The food at the restaurant wasn’t very nice. The saltfish in the morning didn’t taste like authentic saltfish. The jerk chicken was not jerk chicken, it was a chicken breast with uncooked jerk marinate…”

Service and staffFood and drinkBeach and setting
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Praise September 10, 2026 · Google review

“Had a wonderful time at The Green Fig Resort! The resort is stunning, built into the side of a mountain, with every room offering incredible views of the Pitons and the ocean. When I arrived, I was greeted with their signature Rum Punch, which I kept drinking throughout my stay — it was that good!…”

Service and staffFood and drinkRooms and upkeep
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Praise September 7, 2026 · Google review

“The owners and staff are super kind! They made the stay super peaceful and easy to navigate our excursions. Our room 311 was huge, the coffee was smooth and the views were spectacular!!!”

Service and staffRooms and upkeep
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Bel Jou Hotel

Bel Jou Hotel Open file

Google: 4.5 stars from 575 reviews. Of the 10 newest reviews inside the window: 8 praise, 2 mixed, 0 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 4, 2026 · Google review

“A really lovely hotel in St Lucia..Great location for anyone who's looking forward to a quiet relaxing holiday. The staff are very accommodating and very friendly. Ist class customer service! Not much by way of daily in-house entertainment..but make up for it when there's entertainment, fire eating…”

Service and staffSeason and crowds
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Praise October 25, 2026 · Google review

“Very friendly staff. Went in 2026 Liked it so much going back again in '27 nice vibe . Good food and lots of birds as well as frogs who make thier presents know at nite.”

Service and staffFood and drink
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Praise October 20, 2026 · Google review

“We had a lovely time, and we hope that we can return one day soon.”

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Praise October 19, 2026 · Google review

“⭐⭐⭐⭐⭐ A Wonderful Stay at Bel Jou Hotel, St. Lucia! My wife and I had a wonderful stay at Bel Jou Hotel in beautiful St. Lucia! From the moment we arrived, we felt welcomed and well looked after. It was a memorable holiday, made even more special by the outstanding hospitality and genuine warmth of…”

Value for moneyService and staffFood and drink
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Praise October 8, 2026 · Google review

“Paul C Swindon, United Kingdom4 contributions 5 Star Experience What an absolutely fabulous hotel. When you stay here you are not a guest, you are a member of their family or a friend. This is our second time staying with these marvellous people. The hotel is set upon the hillside but they offer a…”

Value for moneyService and staffFood and drink
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Mixed August 30, 2026 · Google review

“The staff of the resort did an excellent job - Shout out to our favorites, Quincy, Princess and Brendon and the food was delicious. The nightly entertainment was mediocre at best. ( Thursday night with the Steel band and fire people was the best night) No music at the pool, not much activity at…”

Service and staffFood and drinkBeach and setting
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Stonefield Villa Resort

Stonefield Villa Resort Open file

Google: 4.6 stars from 376 reviews. Of the 11 newest reviews inside the window: 9 praise, 1 mixed, 1 complaint; the business replied to 1. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 4, 2026 · Google review

“WOW...sums up our 4-night stay at Stonefield. There aren't enough words to explain how much we loved our stay here; Relaxed Paradise. Our Villa was Raintree which was absolutely perfect, with views of the Ocean and Petit Peton. The resort feels like the 17 Villas blend harmoniously with the…”

Service and staffFood and drinkRooms and upkeep
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Praise October 30, 2026 · Google review

“This place is stunning and the food is simply the best. We dined at all the top places nearby and the mango tree is probably the best. Service can be a bit slow but amazing food takes time. We enjoyed our stay and looking forward to coming back soon. Thank you to amazing Mary, Ansha, Chad and…”

Service and staffFood and drink
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Praise October 24, 2026 · Google review

“Cannot say enough nice things about our stay, the views are some of the best on the island and the staff is so nice and helpful. We will definitely be back!”

Service and staff
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Praise October 3, 2026 · Google review

“Amazing! Everything was 10/10. The mango tree restaurant will wow you. I’m from Midwest Ohio and I ate the best steak I’ve ever had here at mango tree. The spa is amazing as well. The service was impeccable every employee makes you feel like you are their family and I mean that. If you need…”

Value for moneyService and staffFood and drink
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Harmony Marina Suites

Harmony Marina Suites Open file

Google: 4.2 stars from 215 reviews. Of the 6 newest reviews inside the window: 5 praise, 1 mixed, 0 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 20, 2026 · Google review

“Harmony Marina Suites is …an 'idyl' tucked away like a hidden gem. Indra the general manager has a truly phenomenal team of staff from Travis, John, Anna, Crystal, Leigh, Marika and Kay to name just a few. My only bad issue was the ambiance (or lack there of) in the cockpit, which at times was as…”

Service and staffFood and drink
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Praise October 6, 2026 · Google review

“Bed was comfy and AC was really cool in our rooms. Accomodation is near lots of restaurants and shops. Pool is small but nice with lots of deck chairs around the pool and property. Didn't use the jacuzzi but looked a bit dirty due to it's location under some trees. Breakfast in the pub was fine and…”

Food and drinkBeach and setting
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Praise September 17, 2026 · Google review

“What an amazing place to stay! Very serine, calm & quiet vibes. Such beautiful & spacious rooms with all the amenities from a toaster & microwave, to beach chairs & umbrellas for the beach. In addition, the rooms have a lovely living area with a nice sofa and tv. The hotel was very clean, you would…”

Value for moneyFood and drinkBeach and setting
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SoCo House

SoCo House Open file

Google: 3.8 stars from 210 reviews. Of the 12 newest reviews inside the window: 10 praise, 1 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 2, 2026 · Google review

“Really happy with our stay here. Located across the road 5mins walk from the beach. All food is al a carte, made to order (no buffet). Food service can be a little slow, but this is the Caribbean after all 😊 serve piton beer and some branded spirits like Jim Beam. Great value for money 😍”

Value for moneyService and staffFood and drink
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Praise October 24, 2026 · Google review

“Staff was awesome”

Service and staff
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Praise October 17, 2026 · Google review

“These staff members had to be named because their hospitality, professionalism, and overall friendliness made my stay exceptional as a solo traveler Elker Jane Annia Ronnette Toney Leah Eloise So, when you come to St. Lucia and you want affordable, clean, safe, and the beach Soco House is for you.”

Service and staffBeach and setting
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Praise October 17, 2026 · Google review

“Our stay at Soco House was an amazing experience. The staff there was extremely welcoming especially Yannel, Elka,Warner and Rose. I would highly recommend this establishment.”

Service and staff
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Complaint September 20, 2026 · Google review

“⭐ 1 STAR – EXTREMELY DISAPPOINTING EXPERIENCE I stayed at SOCO House, St Lucia with three other women and unfortunately, our experience was extremely disappointing and, at times, genuinely disturbing. We paid approximately £1,800 including flights, expecting a relaxing all-inclusive holiday, but…”

Service and staffFood and drinkRooms and upkeep
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Praise September 19, 2026 · Google review

“If your looking for a place to just lay your head, this is it. Walkable to the beach, local restaurants, stores, as well as bars. The staff here is amazing. Highly recommend.”

Service and staffBeach and setting
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Ladera Resort

Ladera Resort Open file

Google: 4.6 stars from 760 reviews. Of the 12 newest reviews inside the window: 12 praise, 0 mixed, 0 complaint; the business replied to 12. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 10, 2026 · Google review

“My experience at Ladera Resort in Saint Lucia is one I will never forget. From the breathtaking views to the incredible atmosphere, everything about this resort was absolutely amazing. It was truly a special experience, and I couldn’t have asked for a better stay. The customer service was…”

Service and staffFood and drink
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Praise September 15, 2026 · Google review

“Absolutely Magical! Ladera is truly one of the most magical places we’ve ever stayed. The open-air design, incredible views of the Pitons, beautiful handmade details, and colorful mosaic showers make you feel completely immersed in St. Lucia. It’s such a unique experience. What really made our stay…”

Service and staffFood and drink
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Praise September 6, 2026 · Google review

“We didn't have a room at the resort but visited the Dasheen Restaurant and wow what a good visit. Amazing service all around and breathtaking view of the Pitons.”

Service and staffFood and drinkRooms and upkeep
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Praise September 5, 2026 · Google review

“An absolute one of a kind place for a once in a lifetime experience!”

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Praise August 28, 2026 · Google review

“I had an excellent experience at Ladera Resort in Saint Lucia. The service throughout the property was genuinely outstanding. From the bar staff to the restaurant team and the reception, everyone was incredibly friendly, welcoming and professional. The staff created a very warm atmosphere and were…”

Service and staffFood and drink
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Praise August 19, 2026 · Google review

“Cannot say enough good things about Ladera. The property, the people, the memories. This is a 1 of 1 resort, an experience unlike any other.”

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Anse Chastanet Resort

Anse Chastanet Resort Open file

Google: 4.6 stars from 378 reviews. Of the 8 newest reviews inside the window: 8 praise, 0 mixed, 0 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 12, 2026 · Google review

“There's a lot of things that were amazing about our stay at Anse Chastenet. The top of the list- the people that work here.... They are kind, courteous and go above and beyond to make your day wonderful!! They have Chick-fil-A level of service in truly Caribbean style... They were very…”

Service and staffFood and drink
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Jade Mountain

Jade Mountain Open file

Google: 4.7 stars from 585 reviews. Of the 17 newest reviews inside the window: 13 praise, 2 mixed, 2 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 9, 2026 · Google review

“There aren’t enough words to describe the experience at Jade Mountain. Truly one of the best experiences we’ve ever had. Such a wonderful and refreshing vacation. We will definitely be back. I get chills just thinking about this place. A chefs kiss to the entire resort!”

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Praise September 19, 2026 · Google review

“My Client had arranged me this Wonderful Hotel. Feeling super grateful.”

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Praise September 6, 2026 · Google review

“What a sensational place. The staff are magnificent and the facilities are exceptional.”

Service and staff
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Mixed September 3, 2026 · Google review

“Beautiful Island. Concept of Jade is amazing. Few things I would do to improve guests experience. Figure out how to make the toilets private instead of being open to the room. So heads up folks that is how it is hwre. Figure out how to keep the birds from flying into the rooms (fishing line?) I am…”

Value for moneyRooms and upkeep
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Complaint August 28, 2026 · Google review

“Unfortunately, my experience at Jade Mountain was disappointing, especially compared with the hospitality I experienced at other high-end hotels in Saint Lucia. I had simply wanted to stop by for a drink. The interaction with security afterwards felt unnecessarily suspicious and unfriendly, which…”

Service and staffFood and drink
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Praise August 25, 2026 · Google review

“Our stay at Jade Mountain was truly exceptional. From the incredible views to the service, food, and people, this was easily a five-star experience. Sergio, the restaurant manager, did an outstanding job, and Al, our butler, was amazing. He went above and beyond throughout our stay and even went…”

Service and staffFood and drinkRooms and upkeep
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Sugar Beach

Sugar Beach Open file

Google: 4.6 stars from 1590 reviews. Of the 30 newest reviews inside the window: 29 praise, 0 mixed, 1 complaint; the business replied to 29. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 3, 2026 · Google review

“Came here for our 20th anniversary. We wanted a low key vibe. This was the place.”

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Praise October 25, 2026 · Google review

“This resort, and location ruined all future vacations for me. All I can think about after staying at Sugar Beach Viceroy is how do I get back. The views, and service are second to none in my opinion. Every day/night you are just reminded of the beauty that this world holds, and it is the ultimate…”

Service and staffBeach and setting
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Praise October 24, 2026 · Google review

“One of the most kind, helpful, and exceptional staffs you will find anywhere in the Caribbean. Oh and the views. Its like Neverland.”

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Praise October 20, 2026 · Google review

“One of the most incredible places on Earth. After over 70 countries... exploring this gem in the Caribbean has to be one of the greatest pleasures of my life.”

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Praise October 12, 2026 · Google review

“Classy place, shops etc, clean beach and waters. Not quiet since there are many tourists. Driving there might be challenging for non experienced drivers”

Beach and settingSeason and crowds
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Praise October 9, 2026 · Google review

“I have fallen in love with Viceroy properties over the past two years. St. Lucia has been on our bucket list for years, so we decided to spend this summer’s vacation there because it has a Viceroy. And, it did not disappoint!!! From our residence to the service to the food to transportation to…”

Service and staffFood and drinkBeach and setting
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Complaint October 3, 2026 · Google review

“Unwelcoming and unfriendly. Only place in st Lucia like this! Would not recommend. You can spend hundreds usd with them in an hour and they will still treat you like second class. Not worth the money!”

Value for money
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Older posts, outside the window and not scored (4):

Neutral mention June 15, 2026 · Reddit, r/chubbytravel

“I think the issue with sugar beach is that the resort grounds are pretty hilly. So not the friendliest to navigate with a stroller or similar.”

Beach and setting
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Neutral mention June 14, 2026 · Reddit, r/chubbytravel

“Sugar Beach. If off season, you can get a suite/room around or below $1000. One of the best spas on the island too.”

Rooms and upkeepBeach and settingSeason and crowds
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Neutral mention May 25, 2026 · Reddit, r/chubbytravel

“I have combed through here and I need help. My mom is turning 60. She is the best. Trying to figure out a good trip for her and my 4 kids(8yo and under). Doesn’t necessarily have to be all inclusive, I just want an amazing experience. She wants a holiday with the kids so I can’t…”

Beach and setting
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Neutral mention May 25, 2026 · Reddit, r/chubbytravel

“Fun trip! So nice you’re celebrating your mom. Sugar beach can be harder to get around / depending on room you have to rely on the shuttles. It’s pretty steep. So just something to consider with a multi gen trip with younger kids. If you do Jumby you may prefer the villas. They…”

Rooms and upkeepBeach and setting
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Rabot Hotel from Hotel Chocolat

Rabot Hotel from Hotel Chocolat Open file

Google: 4.5 stars from 625 reviews. Of the 23 newest reviews inside the window: 23 praise, 0 mixed, 0 complaint; the business replied to 17. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 31, 2026 · Google review

“Rabot is one of the best hotels I've ever stayed in! The architecture, the grounds, the views, the food, the service - no complaints at all! We stayed in a luxe villa which had an amazing view. We also did a private sunset boat trip too which was perfect, the Captain Jungle was great fun!”

Service and staffFood and drinkRooms and upkeep
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Praise October 28, 2026 · Google review

“We especially loved the desserts, the bread and dips, the breakfast, the juices, the hot drinks, and the tremendous service. The view from our room was spectacular. We made a lot of bird friends this week. It was a gorgeous sight to wake up to every morning. Prepare to sweat some and protect…”

Value for moneyService and staffFood and drink
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Praise October 27, 2026 · Google review

“The rooms overlooking the Pitons are absolutely lovely, and although the pool is small, it offers a beautiful view. Unfortunately, the room service was disappointing, as a single hamburger took 90 minutes to arrive. Dinner also fell short of our expectations. On the other hand, breakfast and lunch…”

Service and staffFood and drinkRooms and upkeep
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Praise October 26, 2026 · Google review

“What an incredible breakfast experience! I can confidently say this ranks among the top three breakfasts I’ve ever had anywhere in the world. Everything was exceptional, but the service truly took it to another level. A special mention to our wonderful waitress, Melissa, who was absolutely…”

Service and staffFood and drink
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Praise October 26, 2026 · Google review

“Had an amazing stay at this Idylic picturesque hotel. The staff are really friendly and for breakfast our waitress Melissa was really accommodating and professional. Would definitely recommend”

Service and staffFood and drink
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Praise October 20, 2026 · Google review

“Beautiful Hotel & Grounds- Excellent Customer Service - Delicious Culinary Experience - Superb Room Ammenities! Thank you Rabot Hotel for exceeding our Expectations! Chad & Amy of SmithTrippin Above & Beyond: Miles, Theresa, Cindy & Maggie to name a few; always available to meet your needs.”

Service and staffRooms and upkeep
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Royalton Hideaway Saint Lucia

Royalton Hideaway Saint Lucia Open file

Google: 4 stars from 845 reviews. Of the 30 newest reviews inside the window: 18 praise, 4 mixed, 8 complaint; the business replied to 29. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Complaint November 4, 2026 · Google review

“It was not up to the Marriott's standard. No wow factor, nothing impressive. There was a lot of construction happening on the property. As the staff was nice and very friendly, the service was subpar. Room service told us 45 minute wait each time we ordered breakfast and with that we waited LONGER…”

Service and staffFood and drinkRooms and upkeep
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Mixed October 31, 2026 · Google review

“The resort is in need of some major repairs. I can see it happening as this is our second stay but a lot of work is due. However one highlight was our couples spa treatment Natoria and Sandra made all our troubles go away at least for an hour. Lastly, Marriott, this is not in your favor the level…”

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Praise October 26, 2026 · Google review

“Again thanks for the lovely stay.”

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Praise October 23, 2026 · Google review

“Goal for hideaway resort, I ll be back with my wife soon. My buddy’s agree .”

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Praise October 22, 2026 · Google review

“Love ittttt”

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Praise October 22, 2026 · Google review

“Amazing! The best”

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Complaint October 20, 2026 · Google review

“This one the worst places I’ve ever stayed. Dirty furniture, tables are not wiped down, broken fixtures and rude staff. The cats own this property and I have a phobia of them. I’m a diabetic and called for room service, which if you’re lucky, takes 1hr and the menu is very limited. If you’re able…”

Service and staffFood and drinkRooms and upkeep
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Complaint October 14, 2026 · Google review

“⭐️ 1 Star – Extremely Disappointing Experience My experience at Royalton Saint Lucia fell far below expectations. Multiple rooms in my party smelled of mold and mildew, and staff often dismissed our concerns. We also encountered roaches, ants, mosquitoes, and geckos in the rooms. In one instance,…”

Service and staffRooms and upkeep
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Royalton Saint Lucia

Royalton Saint Lucia Open file

Google: 4 stars from 3412 reviews. Of the 30 newest reviews inside the window: 13 praise, 3 mixed, 14 complaint; the business replied to 29. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Complaint November 2, 2026 · Google review

“5 hours to check in and still not checked in!!! Horrible!!! Additional comments: 1) room pass key did not work next day, security came and reinitialized lock firmware 2) couch in room you wouldn’t even want to sit on as so stained 3) cockroach found….more to come!”

Rooms and upkeep
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Complaint November 1, 2026 · Google review

“Royalton should not be labelled a 4 star hotel. I do not recommend ANYONE to leave their country/home to stay at Royalton. While the staff are mostly nice and accommodating, there are roaches, ants, neglected buildings, rooms and furniture. even the pools are to be avoided. There is a constant…”

Service and staff
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Complaint October 30, 2026 · Google review

“Extremely Disappointing Stay Would Not Recommend Unfortunately, our experience at Royalton Saint Lucia was far below expectations. For a resort of this standard, we expected much better hospitality, attention to detail and overall service. There were several issues with the room and facilities. The…”

Service and staffFood and drinkRooms and upkeep
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Complaint October 29, 2026 · Google review

“Hard pass on this resort! You have to tell the employees to do one task, 5 different times. They don’t want to work. Not room cleaning people, not the restaurant folks, concierge, front desk, etc. All lazy!!! This place is unkept. They gave us the wrong room. We went in September, during a less…”

Service and staffFood and drinkRooms and upkeep
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Complaint October 28, 2026 · Google review

“We had no water for 15 hours and not one person from management came to speak with any of the guest. They did not try to give us any comfort by asking us to move to another room. We had to use our garbage can in the room to get water out the pool to flush the toilet. Very disgusting in many ways.…”

Rooms and upkeepBeach and setting
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Praise October 27, 2026 · Google review

“Hotel needs refurbishment some furniture is falling apart sofa dirty place is tired”

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Complaint October 18, 2026 · Google review

“The people were great! We loved Earlene at the hideaway bar! She took really good care of us! Really wish they had more of a drink variety though! We were really disappointed with our room, it was dirty and outdated! What we loved at Saint Lucia was visiting the water falls, and the Friday night…”

Food and drinkRooms and upkeep
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Complaint October 15, 2026 · Google review

“Our stay at the Royalton Saint Lucia had some wonderful highlights, but unfortunately, the overall experience fell short of what we expected from a luxury resort at this price point. First, our butler, Ms. Ferna, was absolutely PHENOMENAL! Her service was impeccable, and she consistently went above…”

Value for moneyService and staffFood and drink
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Secrets St. Lucia Resort & Spa Open file

Google: 3.9 stars from 327 reviews. Of the 30 newest reviews inside the window: 14 praise, 4 mixed, 12 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 2, 2026 · Google review

“Absolutely amazing. The people the resort the level of clean. The food. Everything.”

Food and drink
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Complaint October 29, 2026 · Google review

“Huge stain on my sheets that they made excuses for. They said there was a leak in the roof. But its only on the bottom sheet, not top sheets or blankets. And is there an exceptable excuse for stains on the sheets.”

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Praise October 27, 2026 · Google review

“the staff is out it is world...so polite and friendly always have smiles on there face and will help u in anyway u need...to.many names to remember...”

Service and staff
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Complaint October 24, 2026 · Google review

“Honestly I wasn't going to do a google review but after the generic response I received from the resort I feel people should hear all experiences and decide for themselves. Also I'm curious to see who else's experience was similar to mine. Overall the trip was beautiful, but I wouldn't go back to…”

Value for moneyService and staffFood and drink
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Praise October 23, 2026 · Google review

“This review is long overdue - we stayed here in March 2026 and it was phenomenal. From the start until the finish, the staff went out of their way to make sure we were looked after! As vegans, we were extremely nervous about the food, but boy they did not disappoint! Often with the chefs meeting us…”

Service and staffFood and drink
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Praise October 23, 2026 · Google review

“We came to St. Lucia for what we hoped would be a dream vacation, and this beautiful resort has so much to offer. From its lush tropical grounds and inviting swimming pools to its excellent restaurants, delicious food, and drinks, there is plenty to enjoy. It is a lovely property in a beautiful…”

Service and staffFood and drink
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Complaint October 22, 2026 · Google review

“This was the worst resort that I have ever stayed at!! The people saying that they had a wonderful time, must not be seasoned travelers, not use use nice resorts or got paid to write the review, cause it' s no way. I'm only giving the resort a star because I have to, definitely not a 5 star resort…”

Service and staffFood and drinkRooms and upkeep
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Complaint October 19, 2026 · Google review

“Disappointing Experience, Expected More from Secrets Overall, we expected much better amenities and service from a resort like Secrets. Unfortunately, the experience has been underwhelming. The food is just okay, nothing particularly impressive for a resort of this caliber. The concierge mishandled…”

Value for moneyService and staffFood and drink
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Older posts, outside the window and not scored (4):

Neutral mention May 21, 2026 · Reddit, r/hyatt

“Booked a room at Secrets St. Lucia on points (100%) and was told I can’t cancel without a $50 cancel fee. However, the room was booked less then 24 hours ago and all on points. Is there any way to get out of this fee? Also, the reservation is for 10 months from now!”

Rooms and upkeep
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Neutral mention May 13, 2026 · Reddit, r/hyatt

“As everyone here knows, Hyatt is changing their award chart on May 20th. As someone that has loved the Hyatt program for a long time, I was really curious about what those changes mean, so I took a deep dive on how cents per point is changing and wanted to share in case it was…”

Value for moneyBeach and setting
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Neutral mention April 23, 2026 · Reddit, r/hyatt

“Hi everyone! My husband and I are hoping to use our Hyatt points before any potential devaluation and would love some advice. We’re deciding between Hawaii and St. Lucia—both are new destinations for us, and we’d like to visit both eventually. We’ve stayed at Secrets in Cancun…”

Value for money
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Neutral mention February 3, 2026 · Reddit, r/hyatt

“I was watching the window for Secrets St. Lucia for January/Febuary 2027. As windows started to open for other Secret's resorts into 2027, it appeared that St. Lucia was going to open through January, then they reverted it back to only right after Christmas 2026. I keep looking…”

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Zoëtry Marigot Bay St. Lucia

Zoëtry Marigot Bay St. Lucia Open file

Google: 4.3 stars from 841 reviews. Of the 17 newest reviews inside the window: 8 praise, 3 mixed, 6 complaint; the business replied to 7. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Mixed October 15, 2026 · Google review

“Unbelievably bad experience so far”

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Complaint September 30, 2026 · Google review

“Not remotely five stars. I have been to Zoetry in Jamaica which was the worst until I stayed here. Staff tried to hustle us, changed rooms and learned that others had changed 2 or more times. The photo of the room we booked was misleading. Beaches have hostile young men who won't leave you alone.…”

Service and staffRooms and upkeep
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Complaint September 19, 2026 · Google review

“Do NOT stay at the Zoetry! They “talk” a good game when you check in; however, they do NOT follow through. This is an all-inclusive resort so we were told that our fridge in our room would be re-stocked every day - it was not. We even wrote out requests and left them and they were never fulfilled.…”

Value for moneyService and staffRooms and upkeep
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Praise September 14, 2026 · Google review

“We did an all-inclusive day pass at Zoëtry Marigot Bay and genuinely had an amazing experience from beginning to end. Five stars, especially for the staff! From the moment we arrived, Vornette at reception was warm and welcoming and made the sign-in process quick and seamless. She gave us…”

Service and staffFood and drinkBeach and setting
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Praise August 28, 2026 · Google review

“It was a great experience! Rooms were in need of updating but were clean. Service was great, very friendly staff overall. Some could be friendlier but overall good. Great location but not on beach.”

Service and staffBeach and setting
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Mixed August 22, 2026 · Google review

“Our stay at Zoëtry was definitely a rustic, relaxing getaway. The resort itself is a bit dated and may not wow you immediately, but it definitely grew on us as the stay went on. The property and surrounding area are beautiful, peaceful, and perfect if your goal is to truly slow down and relax. This…”

Food and drinkRooms and upkeepBeach and setting
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Complaint August 12, 2026 · Google review

“Falsely Advertised — Absolutely Not a 5-Star Experience Unfortunately, our experience at Zoëtry Marigot Bay was so disappointing that we ended up leaving the resort early. The property is advertised as a 5-star, all-inclusive luxury resort, with amenities and service such as housekeeping multiple…”

Service and staffFood and drinkRooms and upkeep
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Harbor Club St. Lucia

Harbor Club St. Lucia Open file

Google: 4.4 stars from 1116 reviews. Of the 28 newest reviews inside the window: 25 praise, 1 mixed, 2 complaint; the business replied to 27. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 4, 2026 · Google review

“I had such a lovely experience at Harbor Bay in St. Lucia! Although I didn’t stay at the hotel, I visited for a spa service and also enjoyed some delicious food during the Creole Festival. The views were absolutely breathtaking, and the staff were amazing—so warm, welcoming, and friendly. The…”

Service and staffFood and drink
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Praise October 26, 2026 · Google review

“My friends and I dined at the restaurant and enjoyed a very good meal based on local cuisine, curried goat and jerk chicken. The service was excellent thank to our waitress – Shanna – all our request during our dining experience was promptly met by the staff. A wonderful venue and very much looking…”

Service and staffFood and drink
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Complaint October 23, 2026 · Google review

“YOU HAVE BEEN WARNED. My stay at this Hilton property was disgusting. The room was full of visible mold, and being exposed to it made me sick, triggering severe health flare-ups. When I brought this up to the manager, the gaslighting. It was clearly mold, as you can see in the photos. The AC vent…”

Rooms and upkeep
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Praise October 15, 2026 · Google review

“I really enjoyed the facilities, the variety of food, and the service I received from the staff. I would especially like to highlight Amauri Guerrero, who was known for his friendly manner, attention to detail, and willingness to help at all times. His service reflects the hotel's commitment to its…”

Service and staffFood and drink
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Praise October 15, 2026 · Google review

“My experience at this hotel was excellent. I would like to highlight the great service, the quality and variety of the food, and the pleasant atmosphere throughout my stay. However, I especially want to emphasize the outstanding service provided by *Mr. Amauri Guerrero*, who is distinguished by his…”

Service and staffFood and drink
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Praise October 13, 2026 · Google review

“The BBQ experience was one of the best parts of my stay. The restaurant staff provided excellent service, and especially the outstanding service and personal attention I received from Amaury.”

Service and staffFood and drink
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Windjammer Landing Resort & Residences

Windjammer Landing Resort & Residences Open file

Google: 4.5 stars from 1428 reviews. Of the 19 newest reviews inside the window: 15 praise, 2 mixed, 2 complaint; the business replied to 15. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 28, 2026 · Google review

“Our second time here and we love it.”

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Praise October 28, 2026 · Google review

“Awesome service from every employee from the front desk to the shuttle drivers and the wait staff, everyone was so nice and helpful. The grounds were beautiful and in great condition. The villa was private and very spacious with a private pool. Took the ferry from the airport and a taxi from the…”

Service and staffFood and drinkRooms and upkeep
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Praise October 17, 2026 · Google review

“Everything was great, the location, the service and the people( extremely nice!) but the highlight of my stay , being that I am a professional musician was meeting and sitting in with Boo Hinkson, an exceptional jazz guitar player who was entertaining us at the bar. That made my day! I was…”

Service and staff
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Praise October 10, 2026 · Google review

“We have an amazing time at the windjammer the staff were wonderful I would definitely recommend this place get wait to come back”

Service and staff
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Complaint October 1, 2026 · Google review

“We stayed at Winjammer for 9 nights and the TLDR of this is, it is NOT LUXURY, and DO NOT RECOMMEND if you are looking for luxury. Although we were there for 10days and made dietary restrictions and needs known, we were constantly faced with things being unavailable. Such as oat milk for our coffee…”

Service and staffFood and drinkRooms and upkeep
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Praise September 24, 2026 · Google review

“I was overcharged on my credit card, Stephanie said she and her team would fix it but instead charged me even more. I find this location unethical when comes to charging. The billing that I was shown far exceeds what I was shown at the checkout desk. Because of this I can’t refer anyone to this…”

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Complaint September 2, 2026 · Google review

“Just to be aware when you bookig apartment for $1.5k per night that still may not include things such beach access, gym access or any facilities on site, including WiFii that is additional charge of 128US per night.”

Beach and setting
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Bay Gardens Beach Resort & Spa

Bay Gardens Beach Resort & Spa Open file

Google: 4.3 stars from 1171 reviews. Of the 20 newest reviews inside the window: 13 praise, 5 mixed, 2 complaint; the business replied to 16. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Mixed October 29, 2026 · Google review

“A refresh of the rooms would be welcome. In addition, the receptionists are rather impolite and unhelpful when you report an issue.The food was spotless as was the service from most of the dining room staff. I misplaced my credit card on the hotel premises, and someone took it and used it…”

Service and staffFood and drinkRooms and upkeep
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Praise October 24, 2026 · Google review

“A great Hotel . Amazing staff, location with the best sun sets. Right on the beach. It is charmimg. x”

Service and staffBeach and setting
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Praise October 18, 2026 · Google review

“Always a great place to stay. Hospitable and attentive staff take of everything you need. Good entertainment in the evenings and nice hotel facilities. Great food.”

Service and staffFood and drink
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Mixed October 6, 2026 · Google review

“I liked the resort but there seemed to be a lot of renovations and things breaking down. I wish repair was prioritized vs. overcharging and telling guests they’re not welcomed to certain parts of the property.”

Rooms and upkeep
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Praise September 30, 2026 · Google review

“My mom is vegetarian and my sister has dietary restrictions; this served no challenge for the Chefs who took the time to meet with my family members to best understand their diets before preparing their dishes...absolutely admirable service! The property itself is stunning. The rooms have a…”

Service and staffBeach and setting
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Mixed September 22, 2026 · Google review

“Lovely stay. Unfortunately, despite emailing hotel the vegetarian/vegan options were poor. A couple of gems.. salad and chick peas, I had to supplement the lack of good quality food from a stall close to the hotel, while meat eaters had plenty of options. Most of the staff were fantastic. A shame…”

Service and staffFood and drinkRooms and upkeep
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Complaint September 17, 2026 · Google review

“Great location, lovely beach. Nice staff. The rooms were terrible; from awful smells on arrival (had to request cleaning service), towels like sandpaper, poor shower pressure and useless shower heads to old chest of drawers that could not stay closed. My room was warm very at 16 degrees and the…”

Service and staffRooms and upkeepBeach and setting
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Complaint September 3, 2026 · Google review

“Be aware that the room you book may not be the room you end up staying in. This is a hotel that appears to prioritize deflecting responsibility rather than genuinely caring for its guests. When we arrived, the front desk informed us that our Agoda booking was actually for another hotel called Bay…”

Value for moneyService and staffRooms and upkeep
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Bay Gardens Hotel

Bay Gardens Hotel Open file

Google: 4.1 stars from 1268 reviews. Of the 24 newest reviews inside the window: 19 praise, 2 mixed, 3 complaint; the business replied to 17. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 3, 2026 · Google review

“This was my first time staying at Bay Gardens Hotel. I must say check-in was smooth. My room was close to reception so that was a plus. The staff were very friendly and helpful. I loved my room and it was very clean. I will be back soon.”

Service and staffRooms and upkeep
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Praise October 20, 2026 · Google review

“All the Staff were amazing! From our receptionist who gave a great description of the hotel and breakfast to our two young porters who helped us with our bags to our room attendants to our morning breakfast staff and waiters, it was a fabulous time for all of us. The breakfast meals were delicious,…”

Service and staffFood and drinkRooms and upkeep
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Complaint October 11, 2026 · Google review

“Disappointed with the stay on this occasion. No hot water, rusty bathroom, breakfast was awful! Festivals tasted like soap powder, plantain hard, no salt fish and no sausages. A poor arrangement of food. Staff seem all over the place, chef waits for order to make omellete! Won't be coming here…”

Service and staffFood and drinkRooms and upkeep
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Praise September 28, 2026 · Google review

“Location is very good and convenient. Five minutes' walk to Rodney Bay Mall, Baywalk Mall, and Massy Supermarket”

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Praise September 21, 2026 · Google review

“The hotel had a garden feel, the room was spacious and the view of the hills was spectacular. It was fairly easy to get a taxi to Castries or anywhere else that you wished to visit. The street arty at Gros Islet was the bomb!”

Rooms and upkeepBeach and setting
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Praise September 8, 2026 · Google review

“Being able to experience the sister properties by shuttle was definitely a plus!! The staff, service and location set this property above the rest. Etanya who welcomed us and escorted us to our suite was most courteous, warm and professional 💞. A special thanks goes out to our room attendant, Lisa…”

Service and staffRooms and upkeepGetting there
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Complaint August 25, 2026 · Google review

“Room that I got looks run down paint striping and all fixtures broken and outdated. Overall wasn't a pleasant experience.”

Rooms and upkeep
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Sapphire Sands Villas by Bay Gardens Resorts

Sapphire Sands Villas by Bay Gardens Resorts Open file

Google: 4 stars from 4 reviews. Of the 3 newest reviews inside the window: 3 praise, 0 mixed, 0 complaint; the business replied to 3. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 27, 2026 · Google review

“The new Sapphire Sand property is amazing. I especially love the new Kimichi and Kalloo restaurant, we had the Korean BBQ experience and we left full and well satisfied. I would recommend the hotel to anyone! Another amazing Bay Gardens Property.”

Food and drink
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Praise October 22, 2026 · Google review

“Best location, amazing service, amazing new hotel in the area! Can’t wait to visit again!”

Service and staff
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Praise August 20, 2026 · Google review

“Absolutely loved my stay at Sapphire Sands! The property is beautiful, modern, clean, and very relaxing. The pool and ocean views are stunning, and the atmosphere was peaceful and luxurious. Breakfast was also delicious. I would definitely stay again and highly recommend it!”

Food and drinkBeach and setting
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Marigot Beach Club & Dive Resort

Marigot Beach Club & Dive Resort Open file

Google: 4.1 stars from 532 reviews. Of the 5 newest reviews inside the window: 5 praise, 0 mixed, 0 complaint; the business replied to 5. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 10, 2026 · Google review

“We had a fantastic stay at this hotel! The room was exactly what we needed, and the staff were absolutely amazing, providing excellent service throughout our stay. The food was great, too! The owner was on-site, incredibly friendly, and couldn’t do enough to make sure we had everything we needed.…”

Service and staffFood and drinkRooms and upkeep
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Praise October 5, 2026 · Google review

“Beautiful view and oceanside brewery had a great beer.”

Beach and setting
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Praise September 17, 2026 · Google review

“After reading mixed reviews, I wasn't expecting much with the day pass. However, I was pleasantly surprised and enjoyed the experience. We arrived at 9:30am via the free ferry from Marigot Bay, went to reception to check in & begun our day. It was very senseless and ran smooth, the reception team…”

Value for moneyFood and drinkBeach and setting
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Praise August 20, 2026 · Google review

“This is a fantastic spot for the off season, as every other resort/busy area is still pretty packed. A bit outdated, but the room was clean, the oven worked so we could cook, has a TV and fridge, and an American surge protector for plugging things in. Really great deals online for this time of year…”

Value for moneyService and staffFood and drink
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Bay Gardens Inn

Bay Gardens Inn Open file

Google: 3.4 stars from 17 reviews. Of the 1 newest review inside the window: 0 praise, 1 mixed, 0 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Bay Gardens Marina Haven

Bay Gardens Marina Haven Open file

Google: 4 stars from 344 reviews. Of the 7 newest reviews inside the window: 6 praise, 0 mixed, 1 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Why it matters

What guests complain about is what an owner already worries about.

A way in

A resort's own reviews tell you which weeks, rooms and services are under pressure before you ask.

A guard rail

A weak run of reviews means a resort may not meet your standards, so check before you pitch it.

A courtesy

Mention praise when you meet them, and let them bring up the rest.

Where we looked

Every channel, and what it gave us.

Read in full

Google reviews

The newest reviews on each resort's Google listing, read from saved copies. Reviewers' names were not collected.

Read in full

Reddit travel forums

St. Lucia searches in the travel, timeshare and hotel-program forums, read from saved copies. Posters' names are not shown.

Partly read

Trade press and booking sites

Dated notes gathered for each resort; see What the market says on each file.

Check by hand

Better Business Bureau, Yelp and Facebook

Not read: these sources refused automated readers or do not cover St. Lucia resorts.

The key

Every term and setting on this page, and why.

TermWhat it meansWhy we use it
Praise, Mixed, ComplaintOn a Google review, four or five stars is Praise, three is Mixed, one or two is Complaint.A plain rule you can check against the stars.
Neutral mentionA forum post that names the resort with no clear view.A mention is not an opinion.
ThemesTopics found by matching words in the review, such as service, rooms or value.Lets you scan many reviews quickly.
RecentPosted within the last ninety days.Older posts may describe a resort before its renovation.

This site does not score the resorts. The order of the list comes from fit with your program, not from reviews.