Royalton Saint Lucia
“5 hours to check in and still not checked in!!! Horrible!!! Additional comments: 1) room pass key did not work next day, security came and reinitialized lock firmware 2) couch in room you wouldn’t even want to sit on as so stained 3) cockroach found….more to come!”
“Royalton should not be labelled a 4 star hotel. I do not recommend ANYONE to leave their country/home to stay at Royalton. While the staff are mostly nice and accommodating, there are roaches, ants, neglected buildings, rooms and furniture. even the pools are to be avoided. There is a constant…”
“Extremely Disappointing Stay Would Not Recommend Unfortunately, our experience at Royalton Saint Lucia was far below expectations. For a resort of this standard, we expected much better hospitality, attention to detail and overall service. There were several issues with the room and facilities. The…”
“Hard pass on this resort! You have to tell the employees to do one task, 5 different times. They don’t want to work. Not room cleaning people, not the restaurant folks, concierge, front desk, etc. All lazy!!! This place is unkept. They gave us the wrong room. We went in September, during a less…”
“We had no water for 15 hours and not one person from management came to speak with any of the guest. They did not try to give us any comfort by asking us to move to another room. We had to use our garbage can in the room to get water out the pool to flush the toilet. Very disgusting in many ways.…”
“Hotel needs refurbishment some furniture is falling apart sofa dirty place is tired”
Read the reviews on Google →“The people were great! We loved Earlene at the hideaway bar! She took really good care of us! Really wish they had more of a drink variety though! We were really disappointed with our room, it was dirty and outdated! What we loved at Saint Lucia was visiting the water falls, and the Friday night…”
“Our stay at the Royalton Saint Lucia had some wonderful highlights, but unfortunately, the overall experience fell short of what we expected from a luxury resort at this price point. First, our butler, Ms. Ferna, was absolutely PHENOMENAL! Her service was impeccable, and she consistently went above…”