Prepared for Neil Kolton by John Alvarado · records as of November 8, 2026
Rabot Hotel from Hotel Chocolat

Rabot Hotel from Hotel Chocolat

25 keys · Soufrière and the south loop

Jump to: The money · Who to call · What is moving · The facts

The play

How to work this one.

Why this one

25 lodges for two on a working cocoa estate, part of Hotel Chocolat, now owned by Mars.

Likely pressure points

Search results show trade interviews naming Lorna Francis as general manager, but those pages would not open for us to read, so confirm the name with the hotel first. It is bookable through Marriott as a Design Hotels member, and open-air rooms limit who it suits. Peak was the only week with a price we could read.

What to lead with

Ask at the hotel who decides. The Hotel Chocolat executives listed here are corporate contacts, and their authority over the hotel is not confirmed.

Who decides

Angus Thirlwell: President, Hotel Chocolat (co-founder; no longer CEO / Chief Executive Officer) (public source, September 2025)

Carrie Martin: General Manager UK, Hotel Chocolat (UK retail; authority over the St. Lucia hotel not confirmed) (public source, September 2025)

Opening note and meeting plan

Tap a paragraph once to select all of it, then copy.

Hello, I will be in St. Lucia in December and would like to meet whoever handles rates at Rabot Hotel for fifteen minutes. Could you tell me who to ask for?

Meeting plan: start with their soft weeks and how they fill them today. Show how password-protected member distribution keeps any rate out of public view. Walk through seven-night, non-refundable stays and the static net rate of about 37 to 40 percent off BAR / Best Available Rate, before taxes. Choose As-Used or Guaranteed inventory, agree return provisions by season, and set one test block.

One-page brief for this resort →

The resort's own site →

The people

Who runs it, and who can say yes.

Rabot Hotel from Hotel Chocolat logo

President, Hotel Chocolat (co-founder; no longer CEO / Chief Executive Officer)

Angus Thirlwell

President, Hotel Chocolat (co-founder; no longer CEO / Chief Executive Officer)

Resorts on your list: Rabot Hotel from Hotel Chocolat.

Full profile →
Rabot Hotel from Hotel Chocolat logo

General Manager UK, Hotel Chocolat (UK retail; authority over the St. Lucia hotel not confirmed)

Carrie Martin

General Manager UK, Hotel Chocolat (UK retail; authority over the St. Lucia hotel not confirmed)

Resorts on your list: Rabot Hotel from Hotel Chocolat.

Full profile →
What people say

What guests say about this one, in full.

Rabot Hotel from Hotel Chocolat

Rabot Hotel from Hotel Chocolat

Google: 4.5 stars from 625 reviews. Of the 23 newest reviews inside the window: 23 praise, 0 mixed, 0 complaint; the business replied to 17. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 31, 2026 · Google review

“Rabot is one of the best hotels I've ever stayed in! The architecture, the grounds, the views, the food, the service - no complaints at all! We stayed in a luxe villa which had an amazing view. We also did a private sunset boat trip too which was perfect, the Captain Jungle was great fun!”

Service and staffFood and drinkRooms and upkeep
Read the reviews on Google →
Praise October 28, 2026 · Google review

“We especially loved the desserts, the bread and dips, the breakfast, the juices, the hot drinks, and the tremendous service. The view from our room was spectacular. We made a lot of bird friends this week. It was a gorgeous sight to wake up to every morning. Prepare to sweat some and protect…”

Value for moneyService and staffFood and drink
Read the reviews on Google →
Praise October 27, 2026 · Google review

“The rooms overlooking the Pitons are absolutely lovely, and although the pool is small, it offers a beautiful view. Unfortunately, the room service was disappointing, as a single hamburger took 90 minutes to arrive. Dinner also fell short of our expectations. On the other hand, breakfast and lunch…”

Service and staffFood and drinkRooms and upkeep
Read the reviews on Google →
Praise October 26, 2026 · Google review

“What an incredible breakfast experience! I can confidently say this ranks among the top three breakfasts I’ve ever had anywhere in the world. Everything was exceptional, but the service truly took it to another level. A special mention to our wonderful waitress, Melissa, who was absolutely…”

Service and staffFood and drink
Read the reviews on Google →
Praise October 26, 2026 · Google review

“Had an amazing stay at this Idylic picturesque hotel. The staff are really friendly and for breakfast our waitress Melissa was really accommodating and professional. Would definitely recommend”

Service and staffFood and drink
Read the reviews on Google →
Praise October 20, 2026 · Google review

“Beautiful Hotel & Grounds- Excellent Customer Service - Delicious Culinary Experience - Superb Room Ammenities! Thank you Rabot Hotel for exceeding our Expectations! Chad & Amy of SmithTrippin Above & Beyond: Miles, Theresa, Cindy & Maggie to name a few; always available to meet your needs.”

Service and staffRooms and upkeep
Read the reviews on Google →

Every summary links to the original post. Compare with the others on the list →

The facts

What the records show.

FactValueStatus and source
Own websitehttps://saintlucia.hotelchocolat.com/rabot-hotel/Checked against a public source · Source
AddressHotel Chocolat, Rabot Estate, Soufriere, Saint LuciaChecked against a public source · Source
DistrictSoufriereChecked against a public source · Source
Keys25Checked against a public source · Source
Product25 open-air lodges and luxe lodges for two adults each; ceiling fans, no air conditioning.Checked against a public source · Source
OwnershipHotel Chocolat, a Mars Snacking company since January 2024Checked against a public source · Source
ManagementHotel Chocolat (self-operated)Indicated by a public source; confirm · Source
Brand or flagMember of Design Hotels (independent otherwise)Checked against a public source · Source
Interval InternationalNot on Interval's public St. Lucia directoryChecked against a public source · Source
RCI / Resort Condominiums InternationalNot in the RCI / Resort Condominiums International directory we could readIndicated by a public source; confirm
Operating statusOperatingChecked against a public source · Source
Public contact+1 758-459-7966; reservations@thehotelchocolat.comChecked against a public source · Source
The money

What the resort keeps, week by week.

Public prices on Booking.com for seven nights and two adults, for the lowest refundable room found, with the taxes and fees shown at right. The commission range is our assumption, so ask what the resort really pays. A week that would otherwise sit unsold earns the resort nothing, and that is the real comparison for your program.

Sample weekWhat the resort keepsTaxes and source
Peak: February 13 to 20, 2027. LodgePublic price $7,010. An OTA / Online Travel Agency at 15% to 25% commission leaves $5,258 to $5,959. The Interval net at 37% to 40% off leaves $4,206 to $4,416. Lowest non-refundable price $6,372.Includes 10 % Service charge. Excludes $6 government tax per person per night, 7 % TAX. Read November 8, 2026.
Shoulder weekBooking.com showed no seven-night price for the sample weeks.Nothing read
Low weekBooking.com showed no seven-night price for the sample weeks.Nothing read
Who to call

Public business routes.

RouteNumber or addressSource
Reservations+1 758-459-7966Shown on a public page · Source
Reservationsreservations@thehotelchocolat.comShown on a public page · Source
What is moving

Dated news, offers and reviews.

KindWhat it saysWhen and source
Reviews, last ninety days20 Google reviews with text in the last 90 days. Most mentioned: Service and staff (16), Food and drink (11), Beach and setting (8). Flags: New building or renovation (0), Quiet or closed weeks (0), Dining spend or meal plans (1).Google reviews saved November 2 to 8, 2026
NewsCaribbean Journal notes Rabot is bookable through Marriott as a member of Design Hotels.October 2026 · Source