Prepared for Neil Kolton by John Alvarado · records as of November 8, 2026
Calabash Cove Resort & Spa

Calabash Cove Resort & Spa

26 keys · Castries and Marigot Bay loop

Jump to: The money · Who to call · What is moving · The facts

The play

How to work this one.

Why this one

Owner-run, 26 adults-only suites and cottages, sold room-only or all-inclusive. The owner can say yes himself.

Likely pressure points

Its own site advertises up to 45 percent off, with offers running through April. That depth is at or past your net rate, so a private channel is a real alternative to public discounting.

What to lead with

Lead with taking discount out of public view. Keep the block very small. The hotel's outside sales representatives can also reach the owner.

Who decides

Konrad Wagner: Owner (earlier titled Managing Director) (public source, July 2024)

Rohan Wilfred: Front Office Manager

Kay Milliner Kitchens: US sales representative (CEO / Chief Executive Officer, K. Milliner Kitchens Consulting)

Nicole Barrett: Northeast USA sales representation (Espy Global)

Opening note and meeting plan

Tap a paragraph once to select all of it, then copy.

Mr. Wagner, I will be in St. Lucia in December and would like to show you a way to reach our members without showing a discount in public. Could I stop by for fifteen minutes?

Meeting plan: start with their soft weeks and how they fill them today. Show how password-protected member distribution keeps any rate out of public view. Walk through seven-night, non-refundable stays and the static net rate of about 37 to 40 percent off BAR / Best Available Rate, before taxes. Choose As-Used or Guaranteed inventory, agree return provisions by season, and set one test block.

One-page brief for this resort →

The resort's own site →

The people

Who runs it, and who can say yes.

Calabash Cove Resort & Spa logo

Owner (earlier titled Managing Director)

Konrad Wagner

Owner (earlier titled Managing Director)

Resorts on your list: Calabash Cove Resort & Spa.

Full profile →
Calabash Cove Resort & Spa logo

Front Office Manager

Rohan Wilfred

Front Office Manager

Resorts on your list: Calabash Cove Resort & Spa.

Full profile →
Calabash Cove Resort & Spa logo

US sales representative (CEO / Chief Executive Officer, K. Milliner Kitchens Consulting)

Kay Milliner Kitchens

US sales representative (CEO / Chief Executive Officer, K. Milliner Kitchens Consulting)

Resorts on your list: Calabash Cove Resort & Spa.

Full profile →
Calabash Cove Resort & Spa logo

Northeast USA sales representation (Espy Global)

Nicole Barrett

Northeast USA sales representation (Espy Global)

Resorts on your list: Calabash Cove Resort & Spa.

Full profile →
What people say

What guests say about this one, in full.

Calabash Cove Resort & Spa

Calabash Cove Resort & Spa

Google: 4.6 stars from 363 reviews. Of the 1 newest review inside the window: 1 praise, 0 mixed, 0 complaint; the business replied to 1. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 1, 2026 · Google review

“We had a exceptional service today from barbara and Jasita. The natural refreshments were just what was needed to revive us as we go through the sadness of preparing for a funeral tommorow.”

Service and staff
Read the reviews on Google →

Every summary links to the original post. Compare with the others on the list →

The facts

What the records show.

FactValueStatus and source
Own websitehttps://www.calabashcove.com/Checked against a public source · Source
AddressBonaire Estate, Marisule, Gros Islet, Saint LuciaChecked against a public source · Source
DistrictGros Islet Quarter (Marisule, between Castries and Rodney Bay)Checked against a public source · Source
Keys26Checked against a public source · Source
Product26 suites and cottages (Water's Edge Cottages with plunge pool, Swim-up Jr. Suites, Sunset Ocean View Jr. Suites), adults only; sold EP / European Plan or all-inclusive.Checked against a public source · Source
OwnershipKonrad WagnerChecked against a public source · Source
ManagementOwner-operated (Konrad Wagner)Checked against a public source · Source
Brand or flagindependentChecked against a public source · Source
Interval InternationalNot on Interval's public St. Lucia directoryChecked against a public source · Source
RCI / Resort Condominiums InternationalNot in the RCI / Resort Condominiums International directory we could readIndicated by a public source; confirm
Operating statusOperatingChecked against a public source · Source
Public contact+1 758 456 3500; info@calabashcove.com; 1-800 917 COVE (2683) US toll freeChecked against a public source · Source
The money

What the resort keeps, week by week.

Public prices on Booking.com for seven nights and two adults, for the lowest refundable room found, with the taxes and fees shown at right. The commission range is our assumption, so ask what the resort really pays. A week that would otherwise sit unsold earns the resort nothing, and that is the real comparison for your program.

Sample weekWhat the resort keepsTaxes and source
All sample weeksNo public Booking.com price was read for this resort. Ask for its rate sheet.Nothing read
Who to call

Public business routes.

RouteNumber or addressSource
Main+1 758 456 3500; info@calabashcove.comShown on a public page · Source
Main1-800 917 COVE (2683) US toll freeShown on a public page · Source
What is moving

Dated news, offers and reviews.

KindWhat it saysWhen and source
Reviews, last ninety days1 Google reviews with text in the last 90 days. Most mentioned: Service and staff (1). Flags: New building or renovation (0), Quiet or closed weeks (0), Dining spend or meal plans (0).Google reviews saved November 2 to 8, 2026
NewsWon a British Airways Holidays Customer Excellence Award.March 2026 · Source
SeasonsOffer calendar runs Apr 5 to Dec 20 2026 and Jan 6 to Apr 4 2027, so the discounts cover the low and shoulder season.Date not stated · Source
Public offerUnconditional All-inclusive, save 35 to 40 percent; book by Mar 31 2027.Apr 5 to Dec 20 2026 and Jan 6 to Apr 4 2027 · Source
Public offerRoom and Breakfast rate, save 45 percent plus 5th night free (Apr 5 to Dec 20 2026) or 7th night free (Jan 6 to Apr 4 2027).Apr 5 to Dec 20 2026 and Jan 6 to Apr 4 2027 · Source
How it sellsOpen travel-agent program with automatic commissions and flight-inclusive packages; reps in Atlanta, Boston and London.Date not stated · Source
How it sellsBritish Airways Holidays customer excellence award, March 2026, so BA Holidays sells it.Date not stated · Source