Prepared for Neil Kolton by John Alvarado · records as of November 8, 2026
Coco Palm

Coco Palm

103 keys · Rodney Bay loop

Jump to: The money · Who to call · What is moving · The facts

The play

How to work this one.

Why this one

Family-owned, 103 rooms in Rodney Bay Village, the largest independent on your list here, with a general manager who has been there since it opened and a managing director, Simone Skinner, appointed last year. It was wrongly set aside in the earlier file.

Likely pressure points

It already rewards seven-night bookings with a free dining upgrade, so it wants longer stays. Breakfast is the base rate, with meal packages on top, which leaves room for on-property spend.

What to lead with

Lead with seven-night stays and guest spend. A larger As-Used block is realistic here, and it sits within a short walk of your other Rodney Bay stops.

Who decides

Jean St. Rose: General Manager

Simone Skinner: Managing Director, Coco Palm (public source, June 2025)

Allen Chastanet: Founder, Coco Palm (public source, June 2025)

Opening note and meeting plan

Tap a paragraph once to select all of it, then copy.

Mr. St. Rose, I will be in St. Lucia in December. Coco Palm already rewards seven-night stays, and our members book exactly that, in a private channel with no public rate. Could we meet for fifteen minutes?

Meeting plan: start with their soft weeks and how they fill them today. Show how password-protected member distribution keeps any rate out of public view. Walk through seven-night, non-refundable stays and the static net rate of about 37 to 40 percent off BAR / Best Available Rate, before taxes. Choose As-Used or Guaranteed inventory, agree return provisions by season, and set one test block.

One-page brief for this resort →

The resort's own site →

The people

Who runs it, and who can say yes.

General Manager

Jean St. Rose

General Manager

Resorts on your list: Coco Palm.

Full profile →

Managing Director

Simone Skinner

Managing Director, Coco Palm

Resorts on your list: Coco Palm.

Full profile →

Founder

Allen Chastanet

Founder, Coco Palm

Resorts on your list: Coco Palm.

Full profile →
What people say

What guests say about this one, in full.

Coco Palm

Coco Palm

Google: 4.3 stars from 1130 reviews. Of the 25 newest reviews inside the window: 24 praise, 0 mixed, 1 complaint; the business replied to 23. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 7, 2026 · Google review

“An excellent stay with very attentive staff. We must compliment Vernessa on finding my wife's necklace and Terrianne who kept our room spotless. Lunches were excellent. Thank you”

Service and staffRooms and upkeep
Read the reviews on Google →
Praise November 4, 2026 · Google review

“Great place to stay, location is in the centre of Rodney bay, staff are so friendly and helpful, rooms are clean/modern can't believe this place is only 3*”

Service and staff
Read the reviews on Google →
Praise October 19, 2026 · Google review

“Nice hotel with a great breakfast featuring local food items. Good location within walking distance to the beach, supermarkets, coffee shop and other restaurants. Staff were always friendly and helpful. Only downside is the musty smell in the rooms. All my clothes hanging in the wardrobe that were…”

Service and staffFood and drinkBeach and setting
Read the reviews on Google →
Praise October 5, 2026 · Google review

“Only stayed one night for a business trip so can't say for service but everything so far was excellent 👍🏾👍🏾”

Service and staff
Read the reviews on Google →
Praise October 3, 2026 · Google review

“Would stay again. If youre wanting to stay in Rodney Bay in a instagrammable, chic budget friendly location - yes”

Read the reviews on Google →
Complaint September 28, 2026 · Google review

“I chose this hotel because it was one we have never tried before and genuinely looked foward to enjoying the property. Overall experience did not live up to our expectations. From lack of preparation for a confirmed group booking(daypass), seating arrangements, limited and unavailable food, long…”

Value for moneyService and staffFood and drink
Read the reviews on Google →

Every summary links to the original post. Compare with the others on the list →

The facts

What the records show.

FactValueStatus and source
Own websitehttps://coco-resorts.comChecked against a public source · Source
AddressNot found in public sourcesNot confirmed
DistrictGros Islet (Rodney Bay Village)Checked against a public source · Source
Keys103Checked against a public source · Source
Product103 rooms in Rodney Bay Village; base rate with breakfast, with optional meal packages.Checked against a public source · Source
OwnershipChastanet family (family-owned and operated)Checked against a public source · Source
ManagementJean St. Rose, General ManagerChecked against a public source · Source
Brand or flagindependent (Coco Resorts)Checked against a public source · Source
Interval InternationalNot on Interval's public St. Lucia directoryChecked against a public source · Source
RCI / Resort Condominiums InternationalNot in the RCI / Resort Condominiums International directory we could readIndicated by a public source; confirm
Operating statusOperatingChecked against a public source · Source
Public contact+758 456 2800; reservations@coco-resorts.boutiqueChecked against a public source · Source
The money

What the resort keeps, week by week.

Public prices on Booking.com for seven nights and two adults, for the lowest refundable room found, with the taxes and fees shown at right. The commission range is our assumption, so ask what the resort really pays. A week that would otherwise sit unsold earns the resort nothing, and that is the real comparison for your program.

Sample weekWhat the resort keepsTaxes and source
Peak: February 20 to 27, 2027. Serenity RoomPublic price $1,802. An OTA / Online Travel Agency at 15% to 25% commission leaves $1,352 to $1,532. The Interval net at 37% to 40% off leaves $1,081 to $1,135. Lowest non-refundable price $1,630.Includes US$ 251.86 Service charge per stay. Excludes US$ 95.62 VAT / Value Added Tax per stay. Read November 8, 2026.
Shoulder weekBooking.com showed no seven-night price for the sample weeks.Nothing read
Low: September 18 to 25, 2027. Serenity RoomPublic price $2,610. An OTA / Online Travel Agency at 15% to 25% commission leaves $1,958 to $2,219. The Interval net at 37% to 40% off leaves $1,566 to $1,644.Includes 10 % Service charge. Excludes 7 % VAT, $6 government tax per person per night. Read November 8, 2026.
Who to call

Public business routes.

RouteNumber or addressSource
Main+758 456 2800Shown on a public page · Source
Reservationsreservations@coco-resorts.boutiqueShown on a public page · Source
What is moving

Dated news, offers and reviews.

KindWhat it saysWhen and source
Reviews, last ninety days18 Google reviews with text in the last 90 days. Most mentioned: Service and staff (10), Food and drink (7), Beach and setting (4). Flags: New building or renovation (0), Quiet or closed weeks (0), Dining spend or meal plans (0).Google reviews saved November 2 to 8, 2026
SeasonsAn undated trade article says it recently closed for refurbishment of swim-up and garden rooms.Date not stated · Source
Public offerBook seven nights with breakfast and get a free upgrade to the dine around package, travel June 1 2026 to June 30 2027.June 1, 2026 to June 30, 2027 · Source