St. Lucia Resort Explorer · Jade Mountain

Jump to: The money · Who to call · What is moving · The facts

The play

How to work this one.

Why this one

The same family and decision-maker as Anse Chastanet. Raise it only inside that meeting.

Likely pressure points

Prices here are the highest on your list, so a net rate at this level may not fit your members. The key count is not confirmed.

What to lead with

Do not lead with it. Mention it only if the Anse Chastanet conversation goes well.

Who decides

Yasha Troubetzkoy: Chief Executive Officer

Karolin Troubetzkoy: Chief Commercial Officer

Named in older or thinner sources. Do not use in writing until you confirm:

Andrew Hedley: General Manager, Jade Mountain Club restaurant listing

Opening note and meeting plan

Tap a paragraph once to select all of it, then copy.

Karolin, if our conversation about Anse Chastanet is useful, I would also like to ask whether Jade Mountain has any weeks where a private channel could help.

Meeting plan: start with their soft weeks and how they fill them today. Show how password-protected member distribution keeps any rate out of public view. Walk through seven-night, non-refundable stays and the static net rate of about 37 to 40 percent off BAR / Best Available Rate, before taxes. Choose As-Used or Guaranteed inventory, agree return provisions by season, and set one test block.

One-page brief for this resort →

The resort's own site →

The people

Who runs it, and who can say yes.

Chief Executive Officer

Yasha Troubetzkoy

Chief Executive Officer

Resorts on your list: Anse Chastanet Resort, Jade Mountain.

Full profile →

Chief Commercial Officer

Karolin Troubetzkoy

Chief Commercial Officer

Resorts on your list: Anse Chastanet Resort, Jade Mountain.

Full profile →

What people say

What guests say about this one, in full.

Jade Mountain

Google: 4.7 stars from 585 reviews. Of the 17 newest reviews inside the window: 13 praise, 2 mixed, 2 complaint; the business replied to 0. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise October 9, 2026 · Google review

“There aren’t enough words to describe the experience at Jade Mountain. Truly one of the best experiences we’ve ever had. Such a wonderful and refreshing vacation. We will definitely be back. I get chills just thinking about this place. A chefs kiss to the entire resort!”

Read the reviews on Google →

Praise September 19, 2026 · Google review

“My Client had arranged me this Wonderful Hotel. Feeling super grateful.”

Read the reviews on Google →

Praise September 6, 2026 · Google review

“What a sensational place. The staff are magnificent and the facilities are exceptional.”

Service and staff

Read the reviews on Google →

Mixed September 3, 2026 · Google review

“Beautiful Island. Concept of Jade is amazing. Few things I would do to improve guests experience. Figure out how to make the toilets private instead of being open to the room. So heads up folks that is how it is hwre. Figure out how to keep the birds from flying into the rooms (fishing line?) I am…”

Value for moneyRooms and upkeep

Read the reviews on Google →

Complaint August 28, 2026 · Google review

“Unfortunately, my experience at Jade Mountain was disappointing, especially compared with the hospitality I experienced at other high-end hotels in Saint Lucia. I had simply wanted to stop by for a drink. The interaction with security afterwards felt unnecessarily suspicious and unfriendly, which…”

Service and staffFood and drink

Read the reviews on Google →

Praise August 25, 2026 · Google review

“Our stay at Jade Mountain was truly exceptional. From the incredible views to the service, food, and people, this was easily a five-star experience. Sergio, the restaurant manager, did an outstanding job, and Al, our butler, was amazing. He went above and beyond throughout our stay and even went…”

Service and staffFood and drinkRooms and upkeep

Read the reviews on Google →

Every summary links to the original post. Compare with the others on the list →

The facts

What the records show.

Fact	Value	Status and source
Own website	https://jademountain.com/	Checked against a public source · Source
Address	P.O. Box 4000, Soufriere, St. Lucia, West Indies	Checked against a public source · Source
District	Soufriere, on the Anse Chastanet estate	Checked against a public source · Source
Keys	29	Indicated by a public source; confirm · Source
Product	Sky Whirlpool suites, plus Star, Moon, Sun and Galaxy sanctuaries with infinity pools	Checked against a public source · Source
Ownership	Troubetzkoy family	Checked against a public source · Source
Management	Yasha Troubetzkoy CEO / Chief Executive Officer; Karolin Troubetzkoy CCO / Chief Commercial Officer	Checked against a public source · Source
Brand or flag	independent	Checked against a public source · Source
Interval International	Not on Interval's public St. Lucia directory	Checked against a public source · Source
RCI / Resort Condominiums International	Not in the RCI / Resort Condominiums International directory we could read	Indicated by a public source; confirm
Operating status	Operating	Checked against a public source · Source
Public contact	+1-800-223-1108	Checked against a public source · Source

The money

What the resort keeps, week by week.

Public prices on Booking.com for seven nights and two adults, for the lowest refundable room found, with the taxes and fees shown at right. The commission range is our assumption, so ask what the resort really pays. A week that would otherwise sit unsold earns the resort nothing, and that is the real comparison for your program.

Sample week	What the resort keeps	Taxes and source
Peak: February 20 to 27, 2027. Moon Infinity Pool Sanctuary	Public price $28,436. An OTA / Online Travel Agency at 15% to 25% commission leaves $21,327 to $24,171. The Interval net at 37% to 40% off leaves $17,062 to $17,915.	Includes 10 % Service charge, 3 % Resort fee. Excludes 7 % VAT / Value Added Tax. Read November 8, 2026.
Shoulder: June 5 to 12, 2027. Sky Jacuzzi Suite	Public price $13,091. An OTA / Online Travel Agency at 15% to 25% commission leaves $9,818 to $11,127. The Interval net at 37% to 40% off leaves $7,855 to $8,247.	Includes 10 % Service charge, 3 % Resort fee. Excludes 7 % VAT. Read November 8, 2026.
Low: September 18 to 25, 2027. Sky Jacuzzi Suite	Public price $13,091. An OTA / Online Travel Agency at 15% to 25% commission leaves $9,818 to $11,127. The Interval net at 37% to 40% off leaves $7,855 to $8,247.	Includes 10 % Service charge, 3 % Resort fee. Excludes 7 % VAT. Read November 8, 2026.

Who to call

Public business routes.

Route	Number or address	Source
Reservations	+1-800-223-1108	Shown on a public page · Source

What is moving

Dated news, offers and reviews.

Kind	What it says	When and source
Reviews, last ninety days	12 Google reviews with text in the last 90 days. Most mentioned: Service and staff (7), Food and drink (6), Rooms and upkeep (4). Flags: New building or renovation (1), Quiet or closed weeks (0), Dining spend or meal plans (0).	Google reviews saved November 2 to 8, 2026