Bay Gardens Beach Resort & Spa
“A refresh of the rooms would be welcome. In addition, the receptionists are rather impolite and unhelpful when you report an issue.The food was spotless as was the service from most of the dining room staff. I misplaced my credit card on the hotel premises, and someone took it and used it…”
“A great Hotel . Amazing staff, location with the best sun sets. Right on the beach. It is charmimg. x”
“Always a great place to stay. Hospitable and attentive staff take of everything you need. Good entertainment in the evenings and nice hotel facilities. Great food.”
“I liked the resort but there seemed to be a lot of renovations and things breaking down. I wish repair was prioritized vs. overcharging and telling guests they’re not welcomed to certain parts of the property.”
“My mom is vegetarian and my sister has dietary restrictions; this served no challenge for the Chefs who took the time to meet with my family members to best understand their diets before preparing their dishes...absolutely admirable service! The property itself is stunning. The rooms have a…”
“Lovely stay. Unfortunately, despite emailing hotel the vegetarian/vegan options were poor. A couple of gems.. salad and chick peas, I had to supplement the lack of good quality food from a stall close to the hotel, while meat eaters had plenty of options. Most of the staff were fantastic. A shame…”
“Great location, lovely beach. Nice staff. The rooms were terrible; from awful smells on arrival (had to request cleaning service), towels like sandpaper, poor shower pressure and useless shower heads to old chest of drawers that could not stay closed. My room was warm very at 16 degrees and the…”
“Be aware that the room you book may not be the room you end up staying in. This is a hotel that appears to prioritize deflecting responsibility rather than genuinely caring for its guests. When we arrived, the front desk informed us that our Agoda booking was actually for another hotel called Bay…”